Frank writes:

We purchased the Simmons  ComforPedic Loft Air Cool Brilliant Dreams LX P  queen Mattress and box spring at a considerable cost two years ago.  The mattress was fine for the first year and a half.  It now has body impressions on each side of the middle.   The middle, the edges, the top and the bottom are higher than the body impressions slightly more than ½ inches.  

Simmons has denied our warranty claim on the grounds that this is not a defect, that the mattress is conforming to our body and that since it is less than ¾ of inch compression, we are not eligible for a replacement.

My wife and I cannot sleep on this mattress any longer.  The foam does not spring back like it did when new.  The morning back pain is terrible.

Any thoughts or ideas?

Frank

 
Hi Frank,
You're in luck. There is a no to low cost solution to your problem.
The memory foam that causes the problem you're having, is on the top.
Flip the mattress over and you will have a firmer feel.
If you find it too firm, add a 2" layer of soft latex, which is also comfortable, 
but far more resilient than memory foam, and is a permanent solution to your problem.
A queen topper will cost you $350.00
Here is the link you the latex topper.
 
 
Latex Mattress Topper

Latex Mattress Topper


 

 

Thanks, Pete

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