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S&F Pillowtop mattress is sagging.

Melinda writes: 

Hello Peter, I wish I had found you before we purchased our mattress, we are on the 2nd replacement and I had written to you but here is the dilemma. We bought a king S&F lux plush pillow top the first time from a large chain store. It didn’t take long for it to sag on my husbands side,he is 6’2″around 195 and I am 5’3″ 115. It was expensive 3,600. They said we just got a bad one, so they replaced it and I chose the next step down but still a pillow top, because once you choose a different one that is the price mattress you are stuck with. It too became a big hole on his side in a month or so. We have been putting off getting a new one because now the new mattresses are out(they say) so we can have our choice of a new one. They carry Sealy, Serta,Simmons Beautyrest, Simmons World Class, Stearns and Foster. I have no idea what to choose, I really want my money back and buy from you. Their website says money back guarantee, although I am sure there is a catch. I am going there tomorrow and asking for money back and see where I get. If I can’t get it do you have a suggestion of what mattress to get? Thanks for your opinion! Melinda


Hi Melinda,
The pillowtop and memory foam combination is why your mattresses behave as they have.
In the past, we have helped many people reelect a mattress through that store.
Your case is a little different, in that you over paid for your mattress and the mattress I would recommend to you is far less expensive.
If they would make an exchange AND refund to you the difference from what you paid, that would be fine. If not, you’d be better off with a refund.

To get around the problem you’re having, we recommend a firmer mattress and adding a soft latex topper in lieu of a pillowtop. Latex is very comfortable and far more resilient than the foams used in the pillowtops.
Our Simmons Beautyrest “Annapolis Place” model is the same as their “Contender” model.
We recommend that in luxury firm. Your store stocks it in firm…which has a bit stiffer feel.
You’ll spend a little over $400 for the 2″ soft Talalay latex topper, but the mattress set from them is $2199, according to their website…from us, that same set is $1499.00 because Simmons is running their Free Boxspring Sale through Memorial Day. (not all stores choose to participate)

There is also a time factor. We don’t stock anything. Everything we sell is ordered and made factory fresh. Normally, there is only a two week wait. But, Simmons is running slow. At present, you can expect to wait a month. Here is a link to the Simmons Beautyrest World Class Annapolis Place luxury firm mattress, that I’m recommending.

Simmons Beautyrest Annapolis Place Luxury Firm

Simmons Beautyrest Annapolis Place Luxury Firm

The latex toppers ships quickly.

Latex Mattress Topper

Latex Mattress Topper

Thanks, Pete

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