Good afternoon Sir,
In 2008, based upon recommendations from your website (which is excellent), I purchased the Stearns and Foster Grenoble and a 3.5 inch latex mattress topper. My wife is approx 160 lbs and likes an ultra soft mattress. I am 6 foot 6 and 255 lbs and need ultra firm for my back. In any case, we cut the topper in half and I slept on the mattress and she lived the topper. Flash forward to now, about 7 yrs later, and the bed is killing us due to indentations. We have rotated the mattress regularly, but it still has significant impressions. Unfortunately, I do not have the receipt. I am now just looking to buy a mattress that feels like the Grenoble, but last longer. I know the topper mitigates body impressions significantly, but my back issues do not work with the topper, and thus the impressions. Any advice? Any chance I can get the manufacturer to back their warranty without the receipt or warranty card?
Normally, you will need your receipt to proceed in a warranty claim.
You might try calling the store where you bought it. They may be able to email you a copy.
I do have a two sided mattress that is quite hard and lasts a very long time, without developing body impressions. Your wife can use the latex topper you have on her side and everyone will be happy.
This Medi-Coil mattresses are made by Therapedic. They were designed and engineered by me. We’ve had it on the market for 5 years, and with zero complaints.
Its support and firm feel will remain for many years. You’ll want the Firm model.
Here is the link to that mattress. Delivery is free and there’s no sales tax.
Therapedic Medi-Coil Ultimate Permatuft Firm
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