I just purchased a mattress from a local store. It's a plush model without a pillowtop.
The one that was delivered feels firmer than the one in the showroom.
I'm finding it to be uncomfortable.
There is an ultra plush version of this same mattress available.
Do you think I should exchange it?
Any words of wisdom would be most appreciated.
Your mattress is new, and as such, still a bit tight.
It will loosen up over the next couple of weeks, and feel more like the floor sample you tried.
Also your body is getting used to being properly aligned....which, for some people, can take longer than others.
The worry, going with an ultra plush model, is that it may become too soft, and there's little that can be done to correct that, while a mattress that is firmer than you like, is easily corrected.
After a couple of weeks, if you feel that you would benefit from a softer surface feel, we can provide you with a soft latex topper, which would further soften the feel of the mattress.
Like the ones shown here:
Latex Mattress Topper
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