I got a warranty exchange authorization for a replacement mattress.
But, I cannot find a replacement at the store.
I have a large mattress credit at a furniture store that does not have the mattress I want.
First, contact the mattress manufacturer and explain this to them…and ask if you can do the exchange through them directly.
If they agree, you’ll have everything they make from which to choose.
If they insist that you must make your exchange through your retailer, ask the store manager if you can use that credit to buy anything in the store.
If they allow that, then use your credit to buy furniture…and then go out and buy the mattress you want.
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