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Stearns and Foster Silver Dream Mattress Exchange.

Marilyn writes:
Sagging Mattress
Hi Pete,
Our Stearns and Foster is replacing our Silver Dream mattress. 
We loved the mattress until it started failing with deep impressions after only a few years. 
Do you think the replacement is likely to suffer the same fate as my failed Silver Dream that? 
Was it a defect or par for the course? 
Thanks, Marilyn
Hi Marilyn,
Unfortunately, it’s par for the course. High end models, like the Silver Dream, have a lot of padding…designed to offer a luxurious feel.
The mattress industry has become fond of promoting mattresses like the Silver Dream and plush pillowtops in general, to exploit the American consumer’s propensity for indulging their sense of luxury.
The end result for all high end models, is the same as yours.
All that extra soft poly foams and memory foams used to achieve that feel, lose their shape much too quickly.
Most people will simply buy a new mattress, rather than initiate a warranty claim.
This is a real boon for the mattress manufacturer’s who are selling more mattresses than ever before.
When you spend all that money for a high end mattress, you assume quality that isn’t there.
Adding an all natural latex mattress topper will provide a similarly luxurious feel.
But, latex is far more resilient than poly or memory foam…so, at least, it will last a lot longer, giving you your money’s worth.
If you can, get that mattress exchanged for an all latex mattress from another brand.
You’ll have to check with your retailer as to what he has available.
Since you bought your mattress, S&F was purchased by Tempurpedic.
I’m afraid that the problem you have, has worsened since then.
Delivery is Free and there’s NO SALES TAX
 
Protect your mattress from perspiration and other stains that will void the warranty of your new mattress.
Danican Waterproof Mattress Protectors Sleep Cool and Won’t Shrink washed in hot water…fits up to 18″
 
Thanks, Pete

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