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Back Pain Caused by the Memory Foam in My Simmons Comforpedic Mattress.

Joe writes:
Hello Pete,
I bought a Simmons Comforpedic memory foam mattress, back in late 2011.  
It was great for the first 3 years or so.  But then I started waking up with a sore back. 
I am heavy – about 260 lbs. But in good health.  I have no spine issues or injury.  
In the last few months, the pain got so bad I had to seek professional care.  
I am now getting the pain under control with therapy.  
Initially it took meds to get it under some sort of control.

Anyway, I had the folks I purchased it from come out to check the mattress for a warranty claim.  It has a 20 year warranty.  They measure the “sag” with a steel yardstick and tape measure and said it was less than 3/4 inch in the worst area. 
3/4″ seems to be the threshold for a warranty claim.  
I feel that’s not a valid measurement technique since the foam is going to raise back up once no weight is on it – coming back almost level every time.
And they measure with no weight or pressure applied.  
That measurement approach doesn’t mean it has not lost its support capability.  
In other words, in the areas where the most pressure is applied where we lay, the mattress is considerably softer.  
This is resulting in bad posture when we sleep and hence the pain.

So no luck on the warranty which appears to be a joke for the most part. 
Just wondering what your thoughts are on this fiasco.  
Simmons is a large company.  Why wouldn’t they stand beyond their product?

I will never again buy another memory foam mattress.  
Thanks, Joe
Hi Joe,
Memory foam is purposefully designed to return when you get out of the bed so that you won’t prevail in a warranty claim.
You’ve learned an expensive and painful lesson.
To your credit, you know it’s the memory foam causing the problem.
You’d be surprised at the stories I’ve heard from people who repeatedly make the same mistake…never realizing that it’s the memory foam that is to blame.
The “blame” squarely rests with the mattress industry.
The purpose of them using memory foam is to sell more mattresses more frequently to the same people…without having to replace them under the terms of the warranty.
If you were to consult a personal injury attorney, I think you have a good chance to prevail in a lawsuit for your pain and suffering and medical expenses.
If you decide to do that, I’d be more than willing to help.
Someone, sometime, has to do something about this.
It would take a case like yours to facilitate that.
Memory foam is promoted as the best thing since sliced bread.
It is, in fact, the absolute worst upholstery material ever invented.
It’s further purpose is to maximize profit at the expense of the consumer’s health and well being.
The only people who like memory foam, tend to be young and fit…the kind of people who can tolerate that sort of junk…the kind of people who can make themselves comfortable anywhere, on anything…like in a sleeping bag on the ground.
The advertising for this garbage is so pervasive, it is tantamount to brainwashing.
Simmons and Serta were bought by the same investment group.
Sealy and Stearns & Foster are now owned by Tempurpedic.
None of these companies make a quality mattress…as they had years ago.
It’s all about the money, now…from what had been the industry’s trusted name brands.
I’ve been railing against this insidious product for the last 15 years.
As for your situation, there’s a solution.
The memory foam in your mattress is on the top.
It is supported by high density polyurethane foam.
Flip your mattress over. You’ll find the underside to be considerably firmer.
You’ll find that your back will begin to feel better.
The underside is quite firm…perhaps too firm to sleep on comfortably.
If your back does feel better, which you should start to feel after only one night, you can soften the surface with a layer of latex.
Latex is a natural material that has been the best upholstery material for the last 100 years. However, the industry has managed to bastardize this, as well.
So, you have to be careful of what latex you buy.
The Latex Topper we recommend is the same that we use at home.
It is pure, unadulterated latex, with no fillers, synthetics or chemicals.
That would be the EverEden All Natural 2” Soft Vytex Dunlop Latex.
Shown here:

Vytex Dunlop Latex Topper

Soften the surface of a too firm mattress. Insulate yourself from the memory foam in your mattress to Sleep Cool. Extend the comfort life of your mattress.
themattressexpert.com
I’m recommending the Dunlop over the Talalay Latex for you, due to your size.
The Dunlop, while soft, is a bit more dense…a better choice to hold 260 lbs.
Looking ahead, the latex topper is not a wasted purchase.
They remain like new for many years and can be used to add comfort to the next mattress you buy…one without memory foam…and firm enough to support a big man.
We happen to specialize in good quality mattresses with no memory foam…like the way they used to be made.
We also carry Simmons. There are people and circumstances where their Beautyrest mattresses are a valuable tool. We only carry their firmer models and always recommend a latex topper to go with them for the sake of durability that they don’t provide on their own.
I would not recommend one for a person your size.
Comforpedic models were discounted in 2015…which we never carried.
I suggest using a waterproof mattress protector with every mattress.
Keeping your mattress clean and dry will greatly extend the life and loft of the upholstery materials inside. Ours sleep cool and make NO Noise.
Shown here:

Danican SilverTECH Waterproof Mattress and Pillow Protectors


Thanks, Pete

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