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Stearns and Foster Mattress Warranty is Void without the original receipt.

Jenlu writes:warranty
Good morning Pete,
In searching the Internet for information on my mattress, I came across an email with your information. 
I bought a Stearns and Foster mattress from a store in Charleston South Carolina that is no longer in business. 
It was manufactured in January, 2014. The mattresses are warranted for 10 years. Mine has completely given away in the middle. 
In starting the process with Sealy, they have told me without my original receipt they cannot help me. 
As you are the mattress expert, do I have no other recourse of action? The store where I bought the mattress is no longer in business. 
I have no way to show that I am the original owner, but the mattress is perfect other than it is like a king size soup bowl. 
Considering the cost of the mattress set that I own, it is very disconcerting. I would appreciate any insight that you have.
Kindest regards, Jenlu

 

Hi Jenlu.

In 2013, Tempurpedic purchased the Sealy/S&F company.

In January of 2014, All the S&F models were loaded with Tempurpedic’s memory foam.

Memory foam is pure garbage….turning what used to be the Cadillac of the Industry, (S&F), into nothing more than expensive junk.

That’s when we stopped selling Sealy and S&F products.

The warranty applies only to the original purchaser.

Without having saved your receipt, you’ve voided your warranty.

Even if you were to have prevailed in a warranty claim, the next mattress would be as bad.

ALSO IMPORTANT:
I suggest using a waterproof mattress protector with every mattress.
Keeping your mattress clean and dry will greatly extend the life and loft of the upholstery materials inside. Ours sleep cool and make NO Noise.
Shown here:
 
Thanks, Pete

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