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Sagging, Simmons Beautyrest Pillowtop Mattress.

Hello Pete,
We need an opinion from The Mattress Expert…we bought the Simmons Beautyrest pillowtop mattress in August 2018.  
I weigh 165, my wife 135. It’s already starting to sag.  Can you tell me, is this normal?
Thanks, Joe 

Hi Joe,
There’s good news and bad news.
First, the bad news.
Yes, that is normal wear for a pillowtop….even more so if it’s a plush pillowtop.

What we recommend for a comfortable bed that lasts, is a luxury firm Beautyrest with a soft latex topper. That combination produces the support you need, the surface comfort you want, and no sagging.
Now, for the good news.
To prevail in a warranty claim, you will need a sustained impression of 1.5″ in depth.
If yours isn’t that deep, you can help it along.
Call your retailer and get a warranty claim started. This will entail an inspection of your mattress.
When they call to schedule that inspection, time it for the afternoon.
On the morning of the inspection, immediately upon rising, place something round and heavy in those two spots. A bowling ball is easiest. A mixing bowl full of can goods works too.
When the inspector knocks on your door, get rid of all that before answering the door.
At that point, your impressions should be deep enough to get authorization to exchange.

Exchange that mattress for a Luxury Firm Beautyrest…WITHOUT a pillowtop. Then order an EverEden 2″ Soft Talalay Latex Topper. Shown here: https://themattressexpert.com/talalay-dunlop-latextoppers/

100% All Natural Talalay and Dunlop Latex Mattress Toppers. | The Mattress Expert100% All-Natural Vytex Dunlop Latex Mattress Toppers. Ever-Eden’s Vytex Dunlop is, virtually, Allergen Free. And while the Vytex Dunlop comes in the same 2 choices of comfort levels, Dunlop is a more dense material and does not have as supple a feel as the Talalay Latex Toppers.themattressexpert.com

This will give you a permanent solution to your problem.UPS Delivery is free and there’s no sales tax.

IMPORTANT INFORMATION:Protect and maximize your mattress investment. Use a waterproof mattress protector.https://themattressexpert.com/bedding/gotcha-covered/protectors/

Protectors | The Mattress ExpertSoft and comfortable enough to be used as a sheet. 100% GOTS (Global Organic Textile Standard) certified organic cotton jersey, that feels just like your favorite t-shirt!themattressexpert.com

Thanks, Pete

Phone: 1-856-874-6894 
Email: themattressexpert@live.com


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