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Mattress Warranty Void Due to Stain.

Robert writes:

warranty

Hi Pete,

Can you recommend a way to clean stains from a mattress. I have a Simmons Hybrid memory foam top mattress with some yellowish sweat stains. I’m trying to return this mattress because of the deep body impression that has formed. They are fighting me on the return due to the stains. So, I need a recommendation on how to fight for a return. 

It has a 10 year warranty. You’d think Simmons would help me out. The store salesman recommended this mattress for my back conditions. It has only increased my pain.

Thanks, Robert

Hi Robert,
Recommendations to buy a memory foam mattress, by store salespeople, to relieve back pain is like a lamb being lead to the slaughter.
Nothing could be worse for any back problem.
There is a “stain clause” in every mattress warranty that states the warranty  is void, once the mattress is stained.
Moisture helps to break down the upholstery materials….causing a quicker death to the mattress.
Perspiration stains is a clear indicator that moisture has been introduced to the upholstery materials inside.
Also, you seem to be under some sort of misconception that these mattress manufacturers are consumer friendly. They aren’t. 
Now that they know the mattress is stained, cleaning it wouldn’t help you, even if you could….which is very difficult. The only thing I know of that may be of help to you, is K2R spot remover…a waterless cleaner.

As a consumer, it is your job to know how to take care of the products you buy. For this reason, if for no other, every mattress should have a waterproof mattress protector…applied when new.
Like this organic one, from “Gotcha Covered”.

https://themattressexpert.com/bedding/gotcha-covered/protectors/

Gotcha Covered Organic Mattress Protector
Protectors | The Mattress ExpertSoft and comfortable enough to be used as a sheet. 100% GOTS (Global Organic Textile Standard) certified organic cotton jersey, that feels just like your favorite t-shirt!themattressexpert.com

Delivery is free and there’s no sales tax.

Thanks, Pete

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Free Delivery Nationwide….NO SALES TAX.IMPORTANT INFORMATION:Protect and maximize your mattress investment. Use a waterproof mattress protector.https://themattressexpert.com/bedding/gotcha-covered/protectors/

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