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Simmons Beautyrest Black Adjustable Bed Base Problem.

Christina writes:
Hello Pete,
We have a Simmons Beautyrest Black set on an adjustable bed base that is set up as 2 twins to work in sync together. 
For some reason, we are having a problem with it. The adjustment for the feet setting does not work on my side anymore.
My husband’s feet go up with the mattress and makes a “mountain” while my side stays flat.
It’s so difficult for us to try to crawl under to see if there is a disconnect with the wires. 
There is a little box that has 2 connections going to it, and we see that the lights on the box are red. 
What can you advise?
Thanks, Christina

Hi Christina,
The first thing to do, is to call the store where you bought the adjustable bed bases and report your problem.
There are technicians who come to your house to fix it.
Your retailer can arrange that for you.

If you get nowhere with your retailer, which is not all that uncommon, then contact my friend Keith.

He is an expert in the field of adjustable bed parts and service.
Here is a link to his website:
Protect and maximize your mattress investment. Use a waterproof mattress protector.

Thanks, Pete

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