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My New Sealy Mattress looks different from the one I bought.

Jennifer writes:

Hi Pete.

I recently purchased a mattress and noticed the one delivered does not look like the one I purchased. 
The color and top design are different. (Photos below)
I thought the mattress might be a knock off because threads were exposed, cotton was exposed and the side label was not sewn correctly.
An inspector is coming today but my understanding is that he is looking for damage. 
The mattress appears to be fine.
I looked online for the mattress delivered and could not find it online from the vendor or in the store.
Is there an explanation on why the mattress would look so different? Should I be concern with this? 
The vendor rep explained if I wasn’t satisfied with the appearance, I could ship the item back. 
But I would be responsible for the cost of the return. 
Any feedback or support with handling this issue is appreciated.
Thank You, Jennifer

Hi Jennifer,

From the photos you supplied, the labeling seems to be the same.
The difference in color isn’t important. Fabrics used, change from time to time.
There’s no such thing as a “knock off”, in this industry.
There are a lot of new, lesser trained workers now, thanks to the pandemic, which explains the poor tailoring.
All moot points, really, as Sealy hasn’t made a quality mattress since 2014, after Tempurpedic bought them.

It’s the memory foam that will become a problem in the months ahead.

Thanks, Pete
 
VERY IMPORTANT:
Keeping your mattress clean and dry will increase its longevity.
We recommend our Organic Cotton Waterproof Mattress Protector. 

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